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Services & Clinics

Information to help make your move from hospital to home as smooth as possible, including transport home, medications and follow-up appointments.

Preparing to be discharged

Hospital staff will commence discharge planning on your admission. We aim to discharge you at 10:00 am, allowing other patients to start treatment. We supply you with a discharge plan outlining any equipment, medications, follow-up appointments, or information you need about your recovery or condition when you leave the hospital.

As a patient or carer, ensure you clearly understand all discharge instructions. We will always involve patients in finalising discharge plans.

If you have any questions about your discharge plan, talk to your clinical team before leaving the hospital.

It is important to have a discharge plan before you leave hospital. Some questions to consider include:

  • How will I get home? Do I need help making transport arrangements?
  • What time will I be discharged?
  • Will I need equipment at home?
  • When I am at home, will I need help with dressings, shopping, cleaning?
  • Where will my follow up appointment/s be located?
  • Do I need to take any prescribed medicine home with me?
  • Who should I contact if I have questions?

Please do not hesitate to ask your nurse if you are unsure of your discharge plan.

Patient discharge lounge

The patient discharge lounge is located on Level 3, 3A471, on the right as you enter the RAH main entrance and is open Monday to Friday 8:00 am to 4:30 pm.

Patients who have been medically cleared for discharge can wait here to be collected by carers or loved ones.

Lounge amenities include:

  • comfortable chairs and a television
  • complimentary water, tea, coffee and biscuits
  • phone charging capabilities
  • closely located to toilets and the food court
  • close to transport needs including ambulance, taxi, private vehicle or public transport.

You will be asked to use the patient discharge lounge when your medical team confirm you are ready for discharge and meet the criteria for this space.

Personal belongings

It is important that you remember to take all of your personal belongings with you when leaving hospital, including dental consumables and aids.

Medications

It is important that you take medication as prescribed when you leave the hospital to assist in recovery and manage your condition. All medication must be taken home, including those brought in with you.

Pharmacists at the RAH will ensure you have been prescribed the correct medication and will educate you on how and when to take them, potential side effects and any changes made to your medications during your hospital stay.

If you have any questions regarding new medications or changes to your current medications, ask the hospital pharmacists before you leave. Medication no longer required by patients can be given to hospital pharmacists so they can be safely disposed of.

Note that all hospital patients, irrespective of their admission status, are obliged to pay for prescribed medication administered through the hospital upon discharge.

Discharge equipment

Some patients may be issued with medical equipment when you are discharged from hospital. This may be to assist in your recovery, managing your condition and to help you be more independent at home.

Staff will determine what equipment you will require when you leave hospital and will help you organise which department to get it from. Medical equipment supplied could be crutches, a commode chair or more complex equipment like oxygen therapy equipment.

You will also be given instructions on how to properly and safely use discharge equipment when you receive it, and how to return to the hospital once no longer needed.

Crutches

Crutches are hired through Independent Living Specialists (ILS). Contact their team for any questions about their use.

Transport home

All patients are responsible for arranging their own transport home, regardless of how they arrived.

Please have your transport arrangements made the day prior to your discharge.

Hospital in the Home

Hospital in the Home (HITH) provides inpatient care to patients in the community as a substitute for treatment in hospital. This helps people to return home sooner or, in some instances, avoid a hospital admission altogether. Care can be provided in your home, at one of our clinics or via telehealth, where suitable. The service is free for Medicare-eligible patients.

HITH operates 365 days a year and provides 24-hour telephone support.

HITH staff are employed by the Central Adelaide Local Health Network (CALHN).

Speak to your healthcare team to see if HITH may be a suitable option for you. This service is by referral only. Please call the number below to find out more.

HITH may be appropriate if:

  • you require ongoing acute treatment under the guidance of a CALHN specialist team
  • your care can be provided safely outside of the hospital setting
  • you live within the CALHN geographical area
  • you require services or investigations that would otherwise require you to stay in hospital

Services include:

  • managing medication and monitoring treatment response
  • vital sign and ECG monitoring
  • intravenous (IV) medications, fluids or parenteral nutrition administration
  • short-term weaning of oxygen therapy
  • blood product administration
  • pre- and post- surgery care
  • complex wound care – including VAC dressings and pin site care
  • blood sugar and insulin management.

Follow up appointments

After you leave the RAH, you may need to return for a follow-up appointment to undergo a check-up or specialist treatment. As you are attending the hospital for an appointment but are no longer required to stay, you are called an outpatient.

You will be advised prior to your discharge of any necessary follow up appointments as an outpatient. It is very important to keep these appointments to make sure you receive the best possible care, after your discharge from hospital. Check whether your follow up appointments can be closer to home.

Your general practitioner (GP) will also be faxed or emailed a letter summarising your admission and follow up care requirements, so it is important to ensure we have your correct GP details.

More information

Contact the switchboard for general enquiries.

Related links

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Transport options to get to the Royal Adelaide Hospital (RAH), including parking information and nearby public transport services.

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Nearby GP clinics and Urgent Care Clinics

Find GP clinics and Urgent Care Clinics near the Royal Adelaide Hospital (RAH) for medical advice in a non-emergency situation.

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Retail pharmacies

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