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Services & Clinics

Information for overseas residents requiring medical assistance at the Royal Adelaide Hospital (RAH).

If you are an overseas resident and require medical assistance or hospitalisation at the RAH, charges will apply for services provided to non-Medicare eligible patients.

Overseas patients are required to pay for costs of treatment where there is insufficient insurance coverage.

Some health insurers do not cover the full cost of public hospital services.

Do you need an interpreter?

Learn more about interpreter services at the RAH.

Reciprocal Health Care Agreements

Patients who are from a country with a Reciprocal Health Care Agreement with Australia, can immediately receive necessary treatment as a public patient free of charge. This covers any ill-health or injury which occurs while you are in Australia and requires treatment before you return home.

Countries with Reciprocal Health Care Agreements are:

  • Belgium
  • Finland
  • Italy
  • Malta
  • Netherlands
  • New Zealand
  • Norway
  • Republic of Ireland
  • Slovenia
  • Sweden
  • United Kingdom.

Some specific Australian Government rules apply for residents of each country that need to be considered on a case-by-case basis.

Overseas patients who are admitted will be asked to provide their passport, visa details and any travel or health insurance details to enable costs to be recovered.

AusHealth has been appointed by Central Adelaide Local Health Network (CALHN) to work with patients for payment of fees. AusHealth will negotiate with the patient’s insurer to identify the level of financial coverage and whether there are any out-of-pocket costs, and discuss these with the patient. If the cost is not covered by insurance, AusHealth will seek payment for the services, or negotiate a payment plan.

Related links

Freedom of information

Learn about The Freedom of Information Act 1991, including how it applies to you and accessing your medical records and data.

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Patient privacy

The Royal Adelaide Hospital (RAH) is committed to protecting the privacy of your personal details, health and other information.

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Paying your bill

Information for patients who may be required to pay a bill at the Royal Adelaide Hospital (RAH).

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Private patients

Information about being admitted to the Royal Adelaide Hospital (RAH) as a private patient (with private health insurance).

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